1. No Legal Advice
SRRF Solutions is a software platform, not a law firm. Nothing on this site or in the Service constitutes legal advice. For legal questions, consult a licensed attorney in your jurisdiction.
2. AI Output Disclaimer
The Service generates content using artificial intelligence (Anthropic Claude models). AI output:
- May contain errors, hallucinations, or inappropriate suggestions
- Should not be relied upon for material business or legal decisions without human review
- Does not represent the views or recommendations of SRRF Solutions
You remain responsible for all communications sent on your behalf.
3. LPMAMA Qualification Disclaimer
LPMAMA qualification signals are AI-generated estimates based on conversation analysis. Confidence scores are heuristic, not certified. Do not rely solely on LPMAMA to make business decisions; verify with the lead directly.
4. Buyer Representation Agreement (BRA) Disclaimer
4.1. The BRA workflow in SRRF is a document transmission feature, not a legal document generator.
4.2. You are responsible for uploading a template that has been reviewed and approved by your broker or attorney for use in your state.
4.3. SRRF does not certify that any template complies with state real estate law (FREC, CAR, TREC, or others).
4.4. SRRF does not guarantee that a signed BRA generated through the Service is legally enforceable.
4.5. Failure to obtain a valid BRA before showing properties may violate the NAR August 2024 settlement and result in license sanctions. SRRF is not liable for such violations.
5. Calendar & Appointment Disclaimer
5.1. AI-booked appointments are created based on the AI's interpretation of lead messages. Always confirm directly with the lead.
5.2. SRRF is not liable for missed, double-booked, or incorrectly scheduled appointments.
6. Email Deliverability Disclaimer
We use best-effort email delivery. We do not guarantee that emails will reach the recipient's inbox (spam filters, recipient settings, etc.).
7. No Warranty
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. SRRF DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
8. Acceptable Use
You agree NOT to:
- Use the Service to send unsolicited bulk messages (spam)
- Upload illegal, fraudulent, or misleading content
- Attempt to bypass multi-tenant security
- Reverse-engineer the Service
- Use the Service for any unlawful purpose
9. Reporting Issues
security@srrfsolutions.com — security vulnerabilities
abuse@srrfsolutions.com — abuse reports